Claims
We understand a claims experience can make or break relationships. We have a dedicated claims manager to ensure our claims providers reflect the Solution service standard.
Commercial Legal Protection Claims
For free legal advice relating to the client’s core business activities, they may contact legal.advice@sparke.com.au
To lodge a notification or claim, email a completed claim form along with supporting documentation to solution@solutionunderwriting.com.au
Corporate Travel Claims
To lodge a claim, email a completed claim form to solutionassist@solutionunderwriting.com.au
For 24 Hour emergency assistance, please call: +61 2 9312 5186
(reverse charge call)
More information: http://dfat.gov.au/Travel/Pages/travel.aspx http://www.customercare.com.au/
All other Claims
To lodge a notification or claim, email a product-specific claim form to claims@solutionunderwriting.com.au or call (03) 9654 6100 to discuss.